The air-traveling public should have been alarmed the moment American Airlines took away the ability to check a bag at no extra charge.
Five short years later, nearly every airline has followed suit — and upped the ante — charging everything from snacks to window or aisle seats to curbside check-in (sans check-in fee and tip).
It’s a strategy called “unbundling,” which airlines get away with by promising the “flexibility” to pay for only what they use — and nothing more.
Well, they’re full of it, says USA Today columnist Christopher Elliot.
And with a $27.1 billion in fees and other “ancillary” revenue collected last year, airlines haven’t provided evidence that unbundled fares are lower. They also fail to adequately disclose unbundled fees before a purchase and do a masterful job convincing customers that they prefer it this way.
Most people will pay more for better service, but the better service rarely surfaces in actual practice.
“It’s like a restaurant charging you for the use of glasses, plates and the table,” avid traveler and Los Angeles-based Lillian Mizrahi told Elliot. “Where does it end?”
Technically unbundling is fraud, but the airline thinks its ok, and forced Americans to adjust to a new reality in travel.
Americans loves bundles They’re beneficial and cost efficient. So why would they ever be in favor of “unbundling?”
It may be up to the government to ultimately define what’s included, and what’s not included, in the price of an airline ticket.
What do you think? When will “unbundling” go too far? Or has it already?
Email: julia@planetamex.com for questions and comments.
This is really getting ridiculous ! …. charging extra for a certain seat!…whether it is a window seat or an aisle seat ! Come on ! …. we pay for a seat in a certain area (1st class, Business class or econmy)! … it shouldn’t matter which seat in these areas that we sit ! or being charged more! …. this is just some scam that some airlines are trying to do in order to increase their profits. It just shows bad business practices on their part when they do this!… I for one, will not fly that airline, if they charge like this.
When we buy a ticket, we shouldn’t be nickeled & dimed to death with all these extra charges! … and I can not believe that most passengers want to “unbundle”! …My thoughts and desire is to see most things included in the price of the ticket, at the lowest price offered by the airline.
Keep that way !
Lufthansa is the best airline. It doesn’t not indulge in any such activity. Travel with them and you will know. I only trust this airline with all my heart.
[…] restricts passengers to three minutes of talk time on their cells. Plus, airlines love their ancillary fees. If they can charge an extra $10 for priority boarding, they sure can charge the same amount to […]
[…] the fine print. Most fees are hidden in tiny print at the bottom of the page, where nobody reads. Even the best companies have fine print, but a […]
When we buy a flight ticket, the airline charges us several taxes, many of which are refundable even on a non-refundable airfare. Both the US and Europe has different government regulations to protect the rights of air passengers. In February this year, the European Parliament has adopted several new laws in order to safeguard the rights of the passengers. In one of the amendments it’s been stated that if a passenger applies for an airport tax refund on their flight ticket which has not been used, the airline will have to process the refund free of cost, means without levying any admin charges.
In general, these unused tickets are also gateway to future traveling of greater value if booked with the respective airline.